Terms & Conditions

This Terms and Conditions documentderives from DEWI policies and service that governs our relationship with users and others who interact with DEWI. By using DEWI Services, you agree to this T&C statement which can be updated from time to time.

DEWI provides a wide range of services, we may ask you to review and accept supplemental terms that apply to your interaction with a particular service.

Registrations and security

Users registered to DEWI provide their real names and information and we expect you to do the same. Few commitments that you will be making with us before you start using DEWI portal are:

  1. You will not provide any false information, or create any fake profile, or create a profile for anyone else other than yourself.
  2. You will not create more than one account.
  3. You will not create a new account without the permission of DEWI, if your account is disabled.
  4. You will not use DEWI if your age is less than 14 years and you will not do any transaction if your age is less than 18 years.
  5. You will keep your information accurate and up-to-date.

Passwords

You are responsible for safeguarding the password that you use to access DEWI Services and for any activities or actions under your password. We encourage you to use “strong” passwords (passwords that use a combination of upper and lower case letters, numbers and symbols) with your account. DEWI cannot and will not be liable for any loss or damage arising from your failure to comply with the above.

Privacy

Your privacy is very important to us and we have designed our Privacy Policies to make a disclosure about how you can use DEWI and its services to share your information and to what extent you would be able to know about other’s information. We encourage you to go through the Privacy Polices before you proceed. This Web site is not intended for minors and we do not knowingly collect any information about minors.

Protection of other people’s rights

Here at DEWI we respect other people’s rights and we expect you to do the same. There are few commitments that you will be making before you use DEWI portal are:

  1. You will not write anything or take any action on DEWI that infringes or violates someone else's rights or otherwise violates the law.
  2. We can remove any such content in terms of reviews, posts or ratings that would be offensive or against other people’s rights, whether be it a group or individual.
  3. You will not upload anyone’s identification documents or sensitive information without their consent.
  4. You will not request for a verification with the consent of person to be verified.

Payments

However the minimum age for using DEWI portal is 14 years, you are not allowed to perform any transaction through this portal if you are below 18 years of age.

While availing any payment method/s available on DEWI, DEWI will not be responsible or assume any liability for loss or damage arising directly or indirectly to you due to:

  1. Lack of authorization for any transaction/s, or
  2. Exceeding the preset limit mutually agreed by You and between "Bank/s", or
  3. Any payment issues arising out of the transaction, or
  4. Decline of transaction for any other reason/s

Cancellation policy

Verification services:A cancellation fee is applicable as mentioned, for each service availed at the time of order processing. This fee is applicable if the cancellation request is initiated after one (1) day of the order. If cancellation is requested before one (1) day of order, there will be no cancellation fee. However, this depends upon the services you avail, certain services are not available for cancellation.

Bill payment: For services like society or other bill payment, cancellation request is not applicable through DEWI.

Service subscription: Cancellation of subscribed services shall be followed up as per the signed agreement.

Refund policy

Refund of amount shall be processed in 3 working days, which shall be directly credited to the bank or mode of payment selected by you.

Usage information

In general, you can visit this Web site on the World Wide Web without telling us who you are or revealing any personal information about yourself. However, this Web site automatically collects information on our server logs from your web browser regarding your use of the site. Examples of information we collect automatically from all users include the Internet Protocol ("IP") address used to connect your computer to the Internet; computer and connection information such as browser type and version, operating system, and platform. Our Web servers also automatically collect the domain names which includes the full Uniform Resource Locator ("URL") click stream data, including date and time, and content you viewed or searched for on the Website. This information is used to measure the number of visits, average time spent on the site, pages viewed and similar information. DEWI uses this information to measure the use of our Web site and to evaluate and develop ideas to improve the content of our Web site and our services. This information is not used by us in any such way that would restrict your privacy or is against any of the privacy policies.
There are times, however, when we may collect personal information directly from you, such as your name and email address. Typically, the instances when we collect information from you include when you request sensitive and personal information from us. The personal information we collect is used by us only to respond to such inquiries. If you choose to share any personal information with us, we will only use it in accordance with the practices to improve our service.

Reports

Report so prepared by DEWI is solely based on the information availed through various educational institutes, Government agencies, companies and law enforcement agencies as per the information provided by the user not limited to worker, employee, employer, house owner and tenant, and nothing more and DEWI does not personally guarantee or certify the conduct/character or suitability and DEWI shall never be liable for any defect/error in records or reporting by such organisations and if any such issues is got known to the user, he/she shall be bound to instantly inform DEWI about the same.

Amendments

We’ll notify you before we make changes to these terms and give you the opportunity to review and comment on the revised terms before continuing to use our Services.

Ending these terms

You may end your agreement with DEWI at any time for any or no reason by deactivating your accounts and discontinuing your use of the Services. You do not need to specifically inform DEWI when you stop using the Services. If you stop using the Services without deactivating your accounts, your accounts may be deactivated due to prolonged inactivity. In such cases DEWI can contact you anytime to know the reason for termination or inactivity before or after deactivation of account. That information will only be used for enhancement of service quality. 

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